Hello. We’re VoiceOps, and we’re ushering in the era of AI Teammates—where AI doesn’t just analyze calls, but works alongside every member of your go-to-market organization to turn every customer conversation into shared intelligence. Imagine having a teammate who captures critical insights on why customers buy or don’t, flags compliance risks in real-time, and transforms every rep into your top performer through personalized coaching. We do this for industry leaders in education, financial services, insurance, and beyond—over 100 million customer conversations analyzed and counting.
The opportunity is massive. Every company selling to consumers needs to systematically understand their conversations at scale. These aren’t small markets—we’re talking insurance, travel, financial services, education. The kind of industries that form the backbone of the economy. And we’re not building another point solution. Our AI teammates become essential to every team that touches go-to-market—which is basically everyone at these companies. Sales performance, compliance confidence, market intelligence—it all flows from turning real customer conversations into real-time organizational insight and action. When we deploy, we get pulled into C-suite discussions because we’re not just offering reports; we’re delivering a unified intelligence engine that changes how businesses operate.
That’s the high level. Here’s where it gets interesting: We’ve spent years building something different. While others rushed to market with AI that looks good in demos but falls apart in production, we focused on the foundation. We built our own model orchestration platform and AI builder called “Wavelength” —tech that actually captures and amplifies our customers’ expertise in AI models. We ran over 500 experiments to ensure it truly learns to think like your best people. It works.
Now the stars have aligned. The latest AI capabilities multiply the impact of everything we’ve built. What once required armies of people happens automatically. Sales reps get real-time coaching on tough objections, marketing sees emerging trends before the competition, product teams discover new feature needs directly from customer calls. Our customers see it—they’re pulling us into strategic conversations because we’re delivering what others just promise. Our pipeline grows through word of mouth. We’ve barely spent on marketing, and yet the product speaks for itself (though that’s about to change, because we’re ready to scale).
The team is a huge part of this. We’ve been working together for years and have hit this perfect rhythm. We’re scrappy, drama-free, and operate in hours and days, not weeks and months. One VP of Sales said we “move with the alacrity of a puma.” When OpenAI released o1, we had new features live in 2 days. We talk to our customers multiple times a week. Our guiding principle is “undeniable value”—the idea that we deliver such clear ROI that no one questions the investment.
The results speak for themselves. Our customers come to us with PTSD from clunky call analysis tools. Once they experience our system, they say they have “the highest confidence they’ve ever had in any system capability by a landslide.” We’re no longer just part of a vendor evaluation—we’re in their strategy sessions, helping them see and seize opportunities they couldn’t see before. We believe this is the future of go-to-market: AI teammates that turn every call into deeper organizational intelligence and supercharge every team’s performance. We hope you’ll join us in building it.
The Role
We're seeking an experienced Account Executive who can own complex mid-market and enterprise sales cycles from start to finish. You'll be working directly with me (Ethan, CEO) to scale our sales function and establish VoiceOps as the definitive leader in defining the future of work for the go-to-market teams in these industries. This isn't about following a traditional enterprise playbook - it's about being strategic, consultative, scrappy, and delivering massive, undeniable value to sophisticated buyers.
What You'll Do:
- Drive revenue for VoiceOps, owning the entire sales cycle from prospecting through close
- Develop and execute winning strategies for opportunities within our target accounts
- Leverage proven sales methodologies to uncover customer needs and pain points around sales coaching, compliance, and market intelligence
- Articulate VoiceOps' value proposition and differentiation, and build and iterate on content and enablement materials as needed (E.g. sales decks)
- Own sales activity and monthly revenue forecasting in Hubspot
- Collaborate with product, engineering, and data science teams to incorporate customer feedback and drive product evolution
- Build and maintain relationships with C-level stakeholders, positioning VoiceOps as a strategic partner.
What You'll Need:
- Minimum 4 years of quota-carrying direct SaaS sales experience in a full cycle closing role with strong prospecting, qualifying, negotiating, and closing skills. Those 4 years can be a combination of SDR and AE work, but must have at least 2 years in a closing (AE) role.
- Experience running 15-20 deals in parallel, with >$100K+ in ACV, as well as experience driving expansion within those accounts post-close.
- Ability to discuss VoiceOps' value proposition with C-level executives, operations teams, and key decision makers
- Demonstrated success with outbound prospecting and conducting compelling product demonstrations
- Consultative sales approach with strong analytical and quantitative skills
- Consistent track record of hitting or exceeding sales targets in a fast-paced startup environment
- High adaptability and understanding of change within the evolution of a startup
- Demonstrated scrappiness and ability to build the content and materials you need, rather than get bottlenecked by other resource constraints.
- Excellent verbal and written communication skills
Nice to Have:
- Experience selling AI/ML solutions
- Background in conversation intelligence or speech analytics
- Experience in enterprise sales to financial services, insurance, or education sectors
This isn't for you if:
- You need a large sales organization with established processes to succeed
- You're looking for a transactional sales role with short cycles
- You prefer following rigid sales methodologies
- You're uncomfortable with ambiguity and rapid change
- You need significant oversight to manage your pipeline and deals
- You need formal sales enablement and you feel lost (or overly burdened) without it.
How We Work:
- Fully remote, with daily standups. However, we may consider opening up a small office in New York for GTM (sales, marketing). Being in NYC isn’t required, but it’s a plus.
- Direct collaboration with the CEO (Ethan will be doing your first deals with you)
- Fast iteration on sales strategy and approach
- Quarterly meetups in NYC
- Focus on building lasting customer relationships
The Details:
- Competitive base salary + uncapped commission
- Meaningful equity
- Comprehensive benefits (including 401k matching)
- Flexible PTO
- Option for remote work setup
- Regular team gatherings in NYC
Ready? If this resonates:
- Send your LinkedIn profile
- Share your most significant enterprise deal win and what made it successful
- Tell us why you're excited about selling solutions around understanding calls at scale.
We'll respond within 48 hours. No form letters, no ghosting.
