At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
Position Summary:
As part of our growing inside sales team, you'll have the opportunity to engage in daily outbound and inbound sales calls, connecting with retailers and practitioners in your assigned territory. Your mission? To not just meet, but exceed monthly sales goals by showcasing our strategic retail programs and irresistible sales promotions. With your consultative selling techniques, you'll secure prime shelf space and optimal product placement, utilizing innovative concepts like category management and brand block sets. Your commitment to providing exceptional customer service will ensure overall satisfaction and building long-lasting relationships.
Key responsibilities:
- Provide sales and service support to GOL retailers and practitioners via telephone.
- Ensure monthly sales goals are met or exceeded by effectively communicating promotions, new product launches, and the features and benefits of products, while also meeting production penetration expectations.
- Coordinate phone trainings with retailers to educate them on the GOL product line.
- Make 30-50 outbound calls per day.
- Handle all customer service duties for the assigned territory, including order entry, product returns, credit requests, marketing requests, and addressing product-related questions.
- Maintain updated customer lists, escalate MAP violations and other unauthorized activity, and track and report on daily calls and performance.
- Assist with new hire onboarding and ongoing training by recommending, creating, and/or reviewing training materials, development tools, documents, and resources, including new product scripting.
- Attend meetings related to new processes or system upgrades, and then schedule and conduct training sessions for the Inside Sales team.
- Take the lead on projects, system enhancements, and sales training initiatives.
- Perform other duties as required to support the Inside Sales Team in achieving their goals, including territory tracking responsibility, partnership request management, and Every Day Low Pricing tracking and accountability.
Experience and Education Requirements:
- Associates Degree or higher education is preferred
- Background in Natural Product industry or organic health and nutrition desirable
- Minimum of 2+ years of customer service experience highly preferred
- Proficiency in Microsoft Office, particularly in Excel and PowerPoint
- Exceptional interpersonal abilities, fostering positive and effective communication
- Strong written and oral communication skills.
- Strong time management skills
- Demonstrated ability to work autonomously and consistently meet deadlines.
- Revenue generating skills
- Highly self-motivated individual
- Proficient in navigating systems
The approximate pay range for this position is $40,000.00 to $50,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)
Requisition ID: 321876
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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