Your team's dynamic:
The Partner Account Executive (PAE) will support the growth of Genetec's channel partners, focusing on National and Strategic accounts. This role is responsible for fostering relationships, facilitating partner growth, and ensuring the highest level of support to drive account success. You will have a background in channel partnerships and industry experience, combined with excellent relationship-building skills.
What your day will look like:
- Serve as the main point of contact for assigned National and Strategic accounts, developing strong relationships to drive brand preference and commitment to Genetec's solutions.
- Deliver high-impact commercial and technical training, manage partner learning paths, and ensure partners have the tools they need to succeed.
- Responsible for business-performance planning, including stakeholder mapping, forecasting, and consistent long-term profitable growth across all verticals. Conduct quarterly business reviews to assess partner performance and identify opportunities for improvement.
- Provide top-level support to Channel partners across all business needs, ensuring a seamless and premium experience. Tailor support strategies to partner-specific requirements to maximize their success.
- Manage partner relationships and foster growth for named accounts and Unified Elite partners. Monitor partner sales pipelines and provide support to accelerate deal closure using our CRM tool.
- Act as the Subject Matter Expert (SME) for the product portfolio and channel partner programs, assisting partners in lifecycle management and adoption of Genetec's offerings. Provide in-depth product demonstrations and educate partners on product differentiators.
- Support onboarding and development of all new partners to ensure their successful integration and alignment with Genetec's business goals. Develop customized onboarding programs to address partner-specific needs and accelerate their ramp-up.
- Proactively assess, clarify, and validate partner needs on an ongoing basis, manage pipeline activity, and engage with end users by exception to support partner-led sales growth. Collaborate with partners to create joint go-to-market strategies and business development initiatives.
- Work closely with internal stakeholders, including sales, service engineers, product marketing, and accounting, to ensure a coordinated approach to partner success. Facilitate communication between partners and internal teams to resolve issues and capitalize on opportunities.
- Attend industry conferences and travel to partner sites to build relationships and represent Genetec. Participate in speaking engagements and panel discussions to showcase Genetec's expertise and thought leadership.
- Track partner performance metrics and provide feedback and recommendations to optimize results. Develop and execute action plans for partners who may need additional support to meet business goals
More about you:
- Bachelor's degree in Business, Marketing, or a related field is preferred
- 7+ years of experience in channel sales or partner management, ideally within the software or technology industry
- Strong relationship-building and communication skills
- Proven track record in partner management, sales growth, and delivering excellent customer service
- Ability to work cross-functionally and manage multiple stakeholders
- Proficiency in forecasting, business planning, and performance management
- Ability to understand complex technical concepts and translate them into business value for partners
- Willingness to travel as needed for partner meetings, conferences, and industry events
- Ability to navigate different partner needs and pivot strategies as necessary.
- Takes the initiative to identify opportunities for partner growth and acts upon them.
- Understands partner challenges and is committed to providing solutions that help them succeed.
- Take full ownership of partner relationships and outcomes. Continuously look for ways to improve processes, learn from mistakes, and drive positive results
- Skilled at managing complex relationships, influencing partner actions, and negotiating successful outcomes
- Focused on achieving targets and driving positive outcomes for partners and the organization
- Strong ability to work with various internal teams to achieve partner success
- Commitment to fostering a positive, collaborative team culture that reflects our company's core values
Let's talk perks!
- Attractive compensation package with 401K match
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
Still not sure if you check every box, but think it's worth a shot? We love that enthusiasm!
Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
