About EasyKnock
EasyKnock is the country's first home equity solutions platform. Our innovative programs give homeowners flexible, quick solutions for their financial needs. Whether paying off debt, purchasing a new home, or funding a business, EasyKnock empowers homeowners to convert their equity to cash without strict lender qualifications through our suite of sale-leaseback solutions. Customers sell their homes to us and remain as renters while working toward their goals. We're passionate about helping American homeowners access the equity they've built up in their homes by giving them back liquidity, flexibility, and control.
About the Position
You will:
- Connect, engage, and provide value to Homeowners that are our potential Customers.
- Act in a Consultative Selling capacity by walking your Customer through a residential
financial real estate transaction. - Partner with underwriting to craft a transaction structure that complies with EasyKnock yield and compliance guidelines, but meets the needs of the customer for liquidity and future rent payments.
- Be the brand ambassador and touch point for EasyKnock products and services.
- Hold yourself accountable to meet and exceed your targeted performance metrics.
- Function well in a fast-paced start-up technology work environment.
Requirements
- Guide Homeowners Through Sales Funnel: Understand and address homeowner needs throughout the entire sales funnel, from initial inquiry to closing. Act in a Consultative Selling capacity by walking your Customer through a residential financial real estate transaction.
- Qualify Leads and Convert Sales: Effectively qualify inbound leads, educate homeowners about product offerings, address objections, and close deals via phone, email, and SMS.
- Lead Assessment: Evaluate homeowner financial health to determine eligibility and partner with underwriting to craft a transaction structure that complies with EasyKnock yield and compliance guidelines, but meets the needs of the customer for liquidity and future rent payments.
- Pipeline Management and Communication: Maintain a well-organized pipeline, update CRM lead statuses promptly, and document key interactions with homeowners while holding yourself accountable to meet your targeted performance metrics.
- Teamwork and Knowledge Sharing: Contribute to a positive team environment by assisting with training and mentoring newer team members.
- Data Analysis and Reporting: Collaborate in generating sales reports and analyze metrics to identify best practices and areas for improvement.
- Continuous Learning and Improvement: Stay up-to-date on product knowledge, industry trends, and sales techniques through ongoing learning and professional development.
Daily Activities:
- Lead Management: Claim inbound leads, follow up with homeowners according to established communication cadences, and manage outreach efforts.
- Customer Communication: Respond promptly to homeowner messages, address inquiries, and schedule calls effectively.
- CRM Management: Maintain accurate lead statuses, communication logs, and notes within the CRM system to keep records organized.
- Proposal Development: Prepare initial offer sheets and comprehensive proposals according to deadlines.
- Sales Meetings: Conduct introductory calls, present proposals, and close deals with homeowners.
- Pipeline Review and Planning: Regularly review the sales pipeline, prioritize next steps for each lead, and identify opportunities for optimization.
- Data Analysis and Reporting: Contribute to sales reports by providing accurate data and participating in performance reviews.
- Professional Development: Continuously learn and improve sales skills by attending training sessions, participating in knowledge-sharing activities, and staying current with industry trends.
- Collaboration: Participate in team meetings, share customer insights, and collaborate with colleagues to achieve shared goals.
- Process Improvement: Identify opportunities to improve the sales process and suggest recommendations for streamlining workflows or enhancing communication strategies.
Skills & Qualifications:
- High Empathy & Transparency: This involves a desire to assist others through compassionate and transparent conversations.
- Customer Focus and Communication: Excellent verbal and written communication skills to build trust and rapport with homeowners, clearly explain complex financial concepts, and actively listen to customer needs.
- Sales Acumen: Strong understanding of sales methodologies, effective objection handling, and the ability to negotiate win-win deals for both homeowners and the company.
- Analytical Thinking and Problem-Solving: Ability to analyze financial data, assess eligibility, and creatively solve problems to deliver optimal solutions for homeowners.
- Organization and Time Management: Exceptional organizational skills to manage a dynamic pipeline, prioritize tasks, and meet deadlines efficiently.
- Technical Proficiency: Proficient in using CRM software, lead management tools, and other relevant sales technologies.
- Available to work evenings and weekends, as needed.
- Bachelor's Degree preferred.
- Understanding of residential real estate and financial transactions and 2+ years of sales experience is preferred.
Benefits
- Remote-friendly environment or hybrid-friendly (2 days per week in office) if you live near our offices in the NYC or Washington, DC area
- Competitive base salary commensurate with experience and geographic location. Range: $40,000 to $60,000
- Proven variable uncapped commission structure
- Full benefits and unlimited PTO
- Generous stock options
- Opportunity to be part of a fast-growing company in the financial technology industry
- A chance to work with incredible teammates who are super-bright, creative, talented, and passionate
