Benefits:

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Job Title: Sales Development Representative

Department: Sales

Work Hours: 8:00 AM – 5:00 PM ET

About MuniBilling

MuniBilling provides a comprehensive Electronic Bill Payment & Presentment Service (EBPPaaS) for public and private municipalities, homeowner associations, and property management groups. We offer both subscription and flexible managed service solutions. We are experts in modernizing billing operations and are devoted to our client's success through implementation and beyond. Headquartered in Greensboro, North Carolina, we have an informal, collaborative environment and understand the value of feedback and open communication.

Role:

The mission of Sales is to identify prospects and facilitate the transformation to client or channel partners by educating opportunities on how MuniBilling's solutions will improve efficiencies in their utility billing operations or enable their business growth. The Business Development Representative seeks new business opportunities by contacting and developing relationships with potential customers.

The Sales Development Representative contributes to MuniBilling Value Proposition by:

Becoming the first line of communication for prospective MuniBilling customers (Prospects)
Identifying the needs of a prospect and aligning the MuniBilling value proposition to said needs
Gathering competitive intelligence from local markets
Identifying potential growth areas for the MuniBilling brand (includes understanding local trade organizations and potential partnerships)
Converting prospects to potential revenue opportunities by identifying needs and offering a possible solution

Career Growth Opportunities:

MuniBilling focuses on simplifying our client's billing operations. The success of our clients underpins the continued growth of MuniBilling. MuniBilling is seeking a talented sales leader with a passion for coaching and mentoring their teams and an inclination to innovate and embrace more significant leadership responsibilities commensurate with compensation and titles.

Essential functions:

The first line of communication between MuniBilling and prospective clients
Develop rapport with the prospect
Identifies needs of the prospect and aligns needs with the MuniBilling value proposition
Clearly articulates value proposition to prospects and drives home reason to do business with MuniBilling.
Gathers competitive intelligence and partnership opportunities
Builds a pipeline of prospects that will eventually lead to actualized revenue for MuniBilling
Manages pipeline through qualification checks to make sure that prospect is a good fit for MuniBilling and vice versa
Understands and articulates qualifications for prospects to convert into MuniBilling customers.
Ability to recognize buying signals and objections
Ability to overcome objections through logical arguments
Ability to offer a meeting after recognizing buying signals
Utilizes active listening to understand prospects better
Keeps detailed notes in HubSpot CRM, including logging all activity and conversations with the prospect
Understands how to navigate CRM, Google Calendar, and other software components to give the sales representative a strategic advantage in working with the prospect
Can create a friendly environment where prospects get a smooth hand-off to the sales rep.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Candidate must have:

Experience in cold calling and utilizing the internet for research
Strong desire to succeed in sales prospecting
Must be detail-oriented, outgoing, organized, and positive
Must be competitive, driven by numbers and results
Excellent at building relationships
Not afraid to ask questions
MS Excel experience
Bachelor's Degree Preferred or equivalent experience
Experience in customer relationship management
Excellent written and verbal communication skills
Experience with Cold Calling and Lead Generation

Required education and experience

Cold Calling Experience Required
Experience with using CRM databases, Word, Excel, and PowerPoint
Strong written and oral communication skills
Ability to build rapport with clients/prospects through professional behavior, product knowledge, and through a network of contacts
Experience working remotely

Affirmative Action/EEO statement

MuniBilling is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be a drug-free workplace. As a condition of employment or employment, screening tests for alcohol and illegal drugs may be performed on applicants and employees. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time with or without notice.

This is a remote position.

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Sales Development Representative