Sales: Senior Account Executive, Licensed Partners
Why:
At Steeped, we are a Benefit Corporation and Certified B Corp, that is focused on Purpose Beyond Profit, and we believe that business can be done without compromise. As a sustainably minded company, all we are brewing change through our innovative approach to single-serve coffee without the need for machines, through the use of our compostable and renewable packaging, our directly traded and ethically coffee sourcing, and the overall impact we are dedicated to making through the success of our business.
What:
Steeped, Inc. is operating in the high-growth specialty coffee and single-serve coffee spaces - using innovation to bring these two markets together for the first time. Originally founded in Santa Cruz, California, Steeped has developed a proprietary coffee method that is brewed in single-serve bags, like tea, that are made from renewable and compostable materials. The Steeped Coffee Brewing Method is directly sold through B2B and DTC distribution channels under an in-house brand as well as through popular top partner coffee brands, while also licensing the Steeped Brewing Method and technology to a growing list of national and international coffee roasters and other private label partners.
Who:
Are you a seasoned sales executive with a passion for coffee and a talent for closing deals? Steeped is looking for a dynamic Senior Account Executive to join our Licensed Partnerships team during this exciting growth phase. In this role, you'll build a robust pipeline, close new business through relational sales, and expand our customer base. We're seeking a results-oriented, purpose-driven individual with proven sales experience who thrives in a team environment. If you're dedicated to driving growth and ready to make a significant impact, we want to hear from you!
Department Structure: Full Time (Remote) | Reports to EVP of Sales
Essential Functions:
- Identify Customers: In collaboration with the EVP of Sales, you will define ideal customer profile (ICP) targets and drive execution
- Outbound Prospecting: Proactively identify and seek out prospects and build industry relationships within your sales segment to optimize revenue based on identified ICPs
- Sales Funnel: Leverage lead gen & marketing automation systems, cold calling, and increased performance tracking to drive new opportunities efficiently
- Customer Management: Manage pipeline funnel, revenue forecasting, and sales activity using Steeped’s ERP/CRM and lead gen tools for maximum efficiency and visibility
- Executing Sales Process (vetting, qualifying, and closing opportunities):
- Present programs and tailor them to customers’ needs
- Schedule follow-up calls to review the next steps
- Lock in rollout/customer success strategy with all stakeholders
- Prepare estimates
- Send proper onboarding documents for review and confirmation
- Negotiate pricing and contracts/agreements, ensuring mutual success
- Onboarding new partners:
- Account set up
- New order submission
- Manage customer experience throughout the design phase and up to the launch
- Send Resources to help Licensed Partners prepare for launch and introduction to Account Manager
- Reorders:
- Manage any/all assigned ‘book of business’, as needed
- Follow up to drive reorders from reserve stock, as needed
- Offer additional products and services as needed
- Market Research: Monitor market trends and competitor activities to identify new business opportunities and stay ahead of industry developments
- Teamwork: Collaborate with cross-functional teams, including Marketing, Operations, and Finance to ensure alignment and support for the License Partner department initiatives
- Fulfillment: Coordinate with Operations to ensure timely supply, purchase orders, and demand planning for newly onboarded accounts
- Compliance: Ensure compliance with all relevant regulations and industry standards in the License Partner / co-manufacturing sector
- Communication: Communicate internally and externally regarding Steeped Coffee’s value proposition to identify and share best practices
- Representation / Travel: Represent the company at industry events, trade shows, and conferences to promote our brand and build relationships with potential partners and clients
- Other: Perform additional duties and responsibilities as required
Minimum Requirements: To perform this job successfully, an individual must be able to perform and manage each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- 3-5+ years of sales account executive experience preferred
- Coffee industry and/or specialty coffee experience preferred
- BA/BS or some college experience preferred
- Google Suite, Sheets (Excel), and cloud software proficiency
- CRM/ERP proficiency
- History of cultivating extraordinary customer relationships + closing high-volume sales
- Experience in delivering in-person or virtual sales presentations with excellence
- Strong written and verbal communication skills
- Professional, determined, organized, and results-oriented
- Flexibility to be able to work in a rapidly changing, fast-paced startup environment
- Coachability: the ability to receive feedback and utilize it in a positive and effective manner
- Positive attitude, team-oriented, and a self-starter
- Ability to learn and apply key software applications within the company’s tech stack
- Respect and expect accountability
- Desire to learn and grow quickly
Job Type and Salary Range:
- EOE
- Full-time, non-exempt, M-F
- Remote
Salary: Base $75k - $90k annually + Commissions ($100k - $115k OTE)
Required work authorization:
- United States
- Background Check required
Physical requirements include but are not limited to:
- Ability to sit for long periods (4-6 hours)
- Have a comfortable/accommodating working environment (remote)
- Must be able to lift up to 15-25 pounds at a time
- Able to travel as needed
