With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Role
OpenTable is looking for a dedicated and hardworking Hotel Account Executive who will bring in new restaurants onto the OpenTable dining network through a consultative sales approach.
Acting as a business leader and sales guide, they will handle and own their book of business/territory, run business meetings with Hotel Groups and Hotel restaurants. Central to this role is the ability to understand the Hotel technology ecosystem and clearly articulate the outstanding OpenTable value proposition for Hotels.
If you're a passionate foodie and love technology sales, we'd love to have you on our team!
In This Role, You Will
- Target, identify and sell OpenTable products to Hotel restaurants across an assigned account portfolio within the Americas
- Provide high-quality, data-driven product and service presentations (both in person and online) that are customized for each partner to determine solution needs
- Challenge customers to think differently about their business, educate prospects and existing customers about industry trends
- Develop and complete a strategic plan for the segment and build reliable forecasts
- Navigate complex decision making and procurement processes to identify appropriate stakeholders, including C-suite, customer tech teams and F&B operations staff.
- Manage multiple internal and external partners to tackle problems and achieve results, ranging from restaurant managers to software product managers
- Consistently meet and exceed monthly and quarterly acquisition and revenue targets
- Provide and present customer feedback to the Product and Marketing teams
- Apply Salesforce to lead your territory, stay organized, forecast sales activity, and process contracts
- Understand and adapt to ongoing product and technology developments within the hotel and restaurant industry
- Travel domestically approximately 20% of the time
Please Apply If You Have/are
- 5+ years of experience in B2B sales
- A passion for hospitality and strong understanding of the hotel segment
- Experience working in the hotel or hospitality segment
- Well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
- Outstanding negotiating skills that help drive business value during sales engagements.
- Self-motivated and able to perform well under pressure and against ambitious goals and deadlines
- Skilled at communicating new points of view to customers that reframe and challenge the way they view their business
- A track record of owning and driving critical initiatives to meet pre-set objectives
- Passionate about using data and analytics to make educated decision-making and build cases
- Strong time management and presentation skills including administrative tasks
- Knowledge of Google Suite, Microsoft Office and Salesforce CRM
- Ability to work in an unstructured and forward-thinking environment
A few of the benefits you get at OpenTable—
- Generous paid vacation
- Day off on your birthday
- Company-matched retirement plans
- Company-wide week off each year
- Work from (almost) anywhere policy
- Health, dental, and vision insurance plans
- Flexible Spending Accounts
- Headspace Subscription
- Company-paid therapy sessions through SpringHealth
- Paid Volunteer Time
- Universal Paid Parental Leave
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $58,000 - $72,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
“Remote work allowed”