We are looking for a Business Development Representative to create relationships with referral partners and bring patients into our program.
The ideal candidate will be a responsible and well-trained professional able to build, develop, and maintain relationships. You must be driven and have a desire to help an underserved population get the care they need.
This position will report directly to NorthStar's SVP of Growth.
Competencies:
- Customer Relationship Management: Engages customers interactively using technology, marketing, and customer services with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.
- Drive for Results: Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the lives of those we serve through a commitment to continuous improvement.
- Initiative: Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.
- Adaptability: Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Consistently seeks solutions that will improve internal and external relationships.
Primary job duties and responsibilities:
- Demonstrates a strong desire to help patients, families and all referents in the transition to treatment.
- Establishes, maintains and develops relationships with referents in assigned territories.
- Compiles competitive data and analyzes within assigned geographical region.
- Takes an active and collaborative role as a member of the sales team.
- Acts as a liaison between program staff and referents.
- Conducts presentations to highlight company services offered.
- Submits timely Salesforce data, expense reports, annual strategic plans and quarterly strategic plan updates.
- Attends industry related trade shows as assigned.
- Attends and participates in all marketing meetings and calls.
- Adheres to department and company policies and procedures.
- Demonstrates knowledge and adherence to state and federal confidentiality regulations.
- Meets and exceeds established targeted goals.
- Continuously works with supervisor to enhance region.
- Works cohesively with operations and all team members.
- Participates and completes necessary training.
- Provide weekly schedule to supervisor.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
- Bachelor's Degree preferred and 3 years' experience in behavioral health or addiction treatment, or sales and marketing within the treatment/recovery industry.
- A passion and desire for helping that will outweigh your inhibitions to effectively promote services.
- Valid driver's license required, all required RCA training upon hire date.
- Demonstrates proven sales and closing skills.
- Proficiency in Microsoft Office and Salesforce preferred.
- Demonstrates exemplary customer service skills.
- Exceptional verbal and written communication skills.
- Experience in the sale of products and/or services to multiple management layers of a hospital and/or health systems.
- Exceptional presentation skills.
- Strong organizational skills.
- Displays tact in dealing with staff and management team.
Benefits
Compensation:
- Salary is $75,000 per year
- Quarterly bonus based on performance
- Target overall total compensation is $160,000 per year.
Additional Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k plan
- Home office stipend
