Job Title: Enterprise Account Executive
Reporting To: Vice President of Sales
Position Location: Remote, covering the US
About the Service Companies:
The Service Companies (TSC) is the premier service provider to the hospitality, gaming, healthcare, 39 states, TSC is dedicated to delivering exceptional service quality and performance. With over 4,500 team members in 750 locations across 39 states, we prioritize exceptional service quality through our culture of empowerment and excellence, known as “The TSC Way.” We’re Partners in Excellence, which means we are committed to achieving the highest quality standards and delivering exceptional experiences for our clients, team members, and the organization. The company operates through three separate business groups:
- Managed Services: Comprehensive housekeeping, cleaning, and kitchen support services for luxury hotels and casinos
- Hospitality Services: Specialized staffing for food and beverage, stadiums, conventions, and corporate dining
- Specialty Services: Focused services such as window cleaning, pressure washing, and pool maintenance
Position Overview:
The Enterprise Account Executive is responsible for expanding TSC’s Managed Services footprint by identifying and securing new business opportunities across multiple U.S. markets. This high-impact role calls for a proactive sales leader with a proven ability to close large-scale, multimillion-dollar accounts. The ideal candidate will excel at understanding complex client needs, cultivating executive relationships, and delivering tailored solutions that align with TSC’s Managed Services offerings.
Essential Duties:
- Sales Strategy & Execution: Develop and implement a targeted sales strategy to meet and exceed revenue objectives for Managed Services, driving new market penetration and overall growth.
- Prospecting & Lead Generation: Proactively source and engage potential enterprise clients through networking events, trade shows, and digital outreach.
- Needs Analysis & Solution Design: Conduct thorough needs assessments to understand clients’ operational and strategic priorities, offering customized solutions from TSC’s Managed Services portfolio.
- Stakeholder Engagement: Build and maintain relationships with C-suite executives and key decision-makers, positioning TSC as a trusted, long-term partner.
- Proposal & Negotiation: Collaborate cross-functionally to create persuasive proposals and lead negotiations to close complex, high-value contracts.
- Market Insight & Positioning: Stay informed on industry trends, market conditions, and competitive insights to strategically position TSC’s services and capitalize on emerging opportunities.
- Pipeline Management: Maintain a dynamic sales pipeline, ensuring a steady flow of qualified leads through all stages of the sales process.
Qualifications & Skills:
- Sales Expertise: 7+ years of experience in enterprise sales or business development, with a strong background in selling Managed Services or outsourced solutions within hospitality or related sectors.
- Proven Track Record: Documented success in closing and managing multimillion-dollar deals, consistently exceeding sales targets.
- Industry Knowledge: Comprehensive understanding of hospitality, gaming, or facility management sectors, with the ability to translate client needs into effective solutions.
- Business Acumen: Strong financial and operational insight to engage effectively with clients and showcase TSC’s value proposition.
- Communication Skills: Excellent written and verbal communication skills, with the ability to distill complex information for diverse audiences.
- Collaborative & Driven: A self-motivated, team-oriented professional who thrives in a high-performance culture and builds strong cross-functional relationships.
- Education: Bachelor’s degree in Business, Marketing, Hospitality, or a related field. MBA is preferred.
Critical Requirements:
Live by The TSC Way, specifically our values and guiding principles. The TSC Way should form the basis for all your efforts, activities and results in support of this company and Managed Services. If you are operating with an eye towards these values and guiding principles, we will win:
- Revenue Growth: Achieve or exceed quarterly and annual revenue targets for enterprise accounts, contributing to TSC’s growth goals.
- Customer Acquisition & Pipeline Development: Maintain a robust and active pipeline of qualified leads and ensure consistent movement through the sales stages. Aim to expand the customer base by securing new enterprise clients in line with strategic growth objectives.
- Customer Retention & Satisfaction: Foster high levels of customer satisfaction and retention by delivering value that leads to long-term partnerships. Ensure smooth onboarding and follow-through to promote renewals and client success.
- Market & Product Knowledge: Demonstrate a thorough understanding of TSC’s Managed Services offerings and effectively communicate their value proposition to clients. Keep informed about industry trends, competitive dynamics, and new opportunities to strategically position TSC in the market.
- Cross-Functional Collaboration: Work effectively with Managed Services, marketing, and operations teams, ensuring sales efforts are well-aligned and customer experiences are seamless.
- Strategic Thinking & Adaptability: Anticipate customer needs and market shifts, adapting strategies as necessary to maintain a competitive edge. Innovate and tailor solutions to meet complex client needs, contributing to TSC’s reputation as a trusted service partner.
